Frequently asked questions
Clear answers about programs, delivery, tasks, attendance, payments, refunds, completion documents, and support.
Clear answers before you apply
How is learning delivered?+
Published learning materials, daily tasks, mentor-led live sessions, feedback, and projects are delivered through secure role-based panels.
What is the weekly schedule?+
The standard model uses Monday–Friday learning, a Saturday mini-project or report, and Sunday as a holiday unless a published program states otherwise.
How is attendance recorded?+
Live-session attendance uses a short-lived secure code plus mentor-reviewed evidence. A Meet link alone never counts as attendance.
When do I receive a certificate?+
Documents are issued only after the applicable attendance, task, project, score, payment, and final academic requirements are approved.
Where are payment instructions shown?+
Payment instructions are displayed only after authenticated application or enrollment initiation—never on a public program page.
How do refunds work?+
Eligibility and timelines follow the accepted refund/cancellation policy and the specific program or batch terms.